Next IT Corporation is using Wizzard's version of the AT&T Natural Voices® Speech Engine offering for use in its Active Agent Virtual Assistant Suite. Next IT is recognized as a top innovator in designing software solutions that employ artificial intelligence (AI) technologies. Users of Next IT's advanced AI software solutions include government, commercial and educational organizations. Headquartered in Spokane, Washington, Next IT has operations in Washington D.C. that support government contracts in the areas of homeland security and fraud. Active Agent AI is an innovative web application designed to provide companies with a more informative and easy-to-use interface for their customers. Active Agent enhances the web site user experience by directly answering natural language questions, or by directing the user to the resources that will match his or her objectives, which is represented as a "chat" window to the user. Powered by AT&T's Natural Voices software, textual responses are read back to the user to increase the personalization of the technology, while making the virtual assistant more engaging through audio. Web users can navigate the site via their conversation as the system dynamically updates web page content that is intelligently selected based on the user's interest, profiles, and buying habits. As Active Agent AI is able to consume vast amounts of digital information from disparate data sources and legacy interfaces, the end result is a supremely knowledgeable agent with the ability to offer expert, objective, unbiased, 24/7 support, 365 days a year. The benefit is amplified by the relatively.
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